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Major site outage - ThePlanet.com down for 3+ hours nows

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Thu, 03/31/2005 - 15:55 — Christoph C. Cemper

As it seems a big part of the internet is down currently for whatever reason…

ThePlanet.com – hosting my servers has it's own site aswell as the online support system unreachable… big parts of the whole NOC cannot be tracerouted and that's when the major traffic from the US just would start flowing in…

I wonder if this that to do with the recent addition of domain registration services by theplanet – maybe that required some major changes in their infrastructure which cause these troubles now…

update – their statement:

Quote:

At approximately 4:15AM CST, a pair of redundant Powerware 500KVA UPS units failed creating a power failure in section B of our DLLSTX2 datacenter. Emergency teams were deployed within minutes and power was restored within minutes but intermmittment power outages did occur until 6:45AM CST. Powerware, JT Packard, and electricians are currently onsite with over 100 Planet technicians working to resolve the issue. We do not anticipate any further outages . A formal RFO will be released once the team debriefs. We apologize for all issues that has caused.

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